Privacy Policy — Mine d’Anges

At Mine d’Anges, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

This policy applies to minedanges.com and all services provided through our online store.

1. Information We Collect

We collect only the information necessary to operate our business, fulfil orders, and provide reliable customer service.

Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party payment providers — we do not store full card details)

Information Collected Automatically

  • IP address

  • Browser and device type

  • Pages visited and time spent on the website

  • Cookies that support website functionality, performance, and security

2. How We Use Your Information

Your personal data is used strictly for legitimate business purposes, including:

  • Processing and delivering orders

  • Sending order confirmations, updates, and shipping notifications

  • Providing customer support

  • Improving website performance and user experience

  • Preventing fraud and ensuring website security

We do not sell or rent your personal data.
We do not use your data for marketing without your explicit consent.

3. Legal Basis for Processing (GDPR Compliance)

We process personal data under the following legal bases, in accordance with GDPR:

  • Contractual necessity: To fulfil orders and provide customer service

  • Legal obligations: Accounting, tax, and fraud-prevention requirements

  • Legitimate interests: Website improvement, analytics, and security

  • Consent: Cookies, marketing communications, and optional features

You may withdraw your consent at any time.

4. Payment Security

  • All payments on minedanges.com are processed by secure, PCI-DSS-compliant payment providers (such as Stripe).

  • Mine d’Anges does not store or have access to your full payment card details.

5. Cookies & Tracking Technologies

Cookies help our website function properly and improve your browsing experience. They are used for:

  • Keeping items in your shopping cart

  • Improving website performance and loading speed

  • Understanding how visitors use our website

You can manage or withdraw your cookie consent through your browser settings or our cookie banner.
Please note that disabling cookies may affect certain website functions.

6. When We Share Your Information

We share personal information only when necessary and only with trusted third parties, such as:

  • Shipping and delivery partners

  • Payment processors

  • Website hosting, analytics, and security providers

  • Marketing or analytics partners (anonymized or consent-based)

All partners are required to protect your information and use it only for agreed purposes.

7. Data Retention

We retain personal data only for as long as required for:

  • Legal and tax obligations

  • Order history and customer service

  • Website analytics and improvement

You may request the deletion of your personal data at any time, subject to legal requirements.

8. Your Rights Under GDPR

If you are located in the European Union, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete information

  • Request deletion of your data

  • Request data portability

  • Object to certain types of processing

  • Withdraw consent at any time

To exercise these rights, please contact us at support@minedanges.com.

9. Children’s Privacy

Our website is intended for use by adults.
While we sell clothing for babies and children, all purchases and account interactions must be completed by a parent or legal guardian.

We do not knowingly collect personal data directly from minors.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be posted on this page.

Last updated: 2026

11. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Mine d’Anges
Rue du Marché aux Herbes 35, 1000 Bruxelles, Belgium
+32 488 67 01 82
support@minedanges.com

Business Hours:
Monday – Sunday: 10:00 AM – 8:00 PM (CET)
Order Cut-off Time: 7:00 PM (CET)

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