Payment Policy

Payment Policy — Mine d’Anges

At Mine d’Anges, we want your checkout experience to be simple, secure, and transparent.
This Payment Policy explains the payment methods we accept, how payments are processed, and how your information is protected when you shop on our website.

Accepted Payment Methods

We securely accept the following payment methods through our trusted payment provider Stripe:

  • Visa

  • Mastercard

  • Maestro

  • American Express

  • Paypal

All payments are processed in Euros (€).

Secure Payment Processing

Your payment security is extremely important to us.

  • All payments on minedanges.com are processed via Stripe, a globally trusted and PCI-DSS compliant payment provider

  • Your payment details are encrypted and transmitted securely

  • Mine d’Anges does not store, process, or have access to your full card details at any time

This ensures that your personal and financial information remains protected.

When Payment Is Taken

  • Full payment is required at the time of checkout

  • Orders are processed and prepared only after payment has been successfully completed

  • If a payment cannot be authorized or verified, the order will not be confirmed

You will receive an order confirmation email once your payment is completed.

Payment Confirmation & Errors

If you experience a payment issue, please try the following:

  • Double-check your card details and available balance

  • Try a different supported payment method

  • Contact your bank if the issue persists

If payment has been deducted but your order is not confirmed, please contact us immediately at support@minedanges.com, and we will assist you promptly.

Pricing & Taxes

  • All prices displayed on our website are in Euros (€)

  • All prices include VAT, unless stated otherwise

  • No hidden payment fees are charged by Mine d’Anges

Any applicable shipping costs are clearly displayed during checkout before payment is completed.

Refunds & Payment Reversals

  • Approved refunds are always issued to the original payment method used at checkout

  • Refund timelines and conditions are outlined in our Return & Refund Policy

  • Processing times may vary depending on your bank or card provider

Fraud Prevention

To protect our customers and our business, we reserve the right to:

  • Verify payment details

  • Cancel or delay orders suspected of fraudulent activity

In such cases, we may contact you to request additional verification before processing the order.

Need Help With a Payment?

If you have any questions or concerns regarding payments, please contact us:

Mine d’Anges
Rue du Marché aux Herbes 35, 1000 Bruxelles, Belgium
Email: support@minedanges.com
Phone: +32 488 67 01 82

Business Hours:
Monday – Sunday: 10:00 AM – 8:00 PM (CET)

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